Lumestea Innovex Pvt. Ltd.

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Terms of Service

Last Updated: January 1, 2024

Table of Contents

Legal Documentation

Welcome to the website of Lumestea Innovex Private Limited (“Lumestea”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, its content, inquiry forms, scheduling tools, communication channels, and any related online services made available by Lumestea.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Lumestea

Lumestea Innovex Private Limited is a technology services and digital solutions company providing services including, but not limited to, product design, custom software development, web and mobile application development, AI solutions, cloud and consulting services, maintenance, and related digital transformation support.

2. Scope of These Terms

These Terms apply only to your use of our website and related digital interactions with us. These Terms do not automatically govern paid projects, software delivery, managed services, support plans, consulting assignments, or any commercial engagement unless expressly incorporated into a separate written agreement, proposal, statement of work, work order, service agreement, NDA, or other contract executed between you and Lumestea.

3. Acceptance of Terms

By using our website, submitting an inquiry, requesting a quote, scheduling a consultation, downloading any material, or otherwise interacting with our website, you confirm that:

  • you are legally capable of entering into a binding arrangement;
  • the information you provide is accurate and complete to the best of your knowledge.
  • you will use the website only for lawful and legitimate purposes.

 

4. Website Purpose

This website is intended to provide general information about Lumestea, our services, industries, expertise, portfolio, case studies, blogs, and contact options. Any information on the website is for general business and informational purposes only and should not be treated as a final commercial offer, legally binding commitment, guaranteed timeline, or fixed-price quotation unless expressly confirmed in writing by Lumestea.

5. Service Inquiries and No Automatic Client Relationship

Submitting a contact form, requesting a quote, booking a discovery call, sending an email, or discussing a possible project with us does not by itself create:

  • a client relationship,
  • a partnership,
  • an employment relationship,
  • a joint venture,
  • a binding commitment to deliver services, or
  • any obligation on Lumestea to accept or proceed with your request.

A binding business relationship is created only when both parties enter into a formal written agreement approved by Lumestea.

6. Acceptable Use

You agree not to:

  • use the website for any unlawful, fraudulent, abusive, or harmful purpose;
  • attempt unauthorized access to our systems, servers, accounts, or networks;
  • upload, transmit, or distribute malware, malicious scripts, or harmful code;
  • interfere with website security, performance, or availability;
  • use bots, scraping tools, or automated methods to extract protected content or data without authorization;
  • impersonate any person or entity, or submit false or misleading information;
  • infringe the intellectual property, privacy, or other legal rights of Lumestea or any third party.

We reserve the right to restrict, suspend, or block access where we reasonably believe misuse or unlawful activity has occurred.

7. Intellectual Property Rights

Unless otherwise stated, all content on this website, including but not limited to:

  • text,
  • service descriptions,
  • graphics,
  • logos,
  • branding,
  • icons,
  • visuals,
  • layouts,
  • downloadable materials,
  • design elements,
  • original website structure, and
  • other proprietary content

is owned by or licensed to Lumestea and is protected under applicable intellectual property and unfair competition laws.

You may view the website for your internal informational use only. You may not copy, reproduce, republish, modify, distribute, display, transmit, create derivative works from, or commercially exploit any website content without our prior written permission.

8. User-Submitted Information

If you submit any inquiry, project brief, requirement document, message, file, feedback, resume, application, or other material through our website or communication channels, you confirm that:

  • you have the legal right to share such information;
  • the content does not violate any law or third-party rights; and
  • the content is not malicious, misleading, defamatory, or unlawful.

You retain ownership of the information you submit, but you grant Lumestea a limited, non-exclusive right to access, review, store, and use such information solely for purposes such as responding to your request, evaluating project feasibility, preparing proposals, providing support, processing recruitment applications, or meeting legal and operational requirements.

9. Confidentiality of Initial Communications

We understand that potential clients may share business-related information during initial discussions. While Lumestea will handle such information with reasonable care, any highly confidential, regulated, or commercially sensitive information should only be shared after execution of an appropriate confidentiality agreement, non-disclosure agreement, or project contract where required.

10. Pricing, Proposals, and Commercial Terms

Any pricing, scope estimate, timeline, or service description shared through our website, emails, consultations, proposals, or presentations is indicative unless formally agreed in writing. Final commercial terms, payment schedules, deliverables, responsibilities, ownership rights, support scope, and acceptance conditions will be governed by the relevant signed agreement between the parties.

Lumestea reserves the right to refuse, revise, or withdraw any proposal or quotation before formal acceptance.

11. Third-Party Tools, Platforms, and Links

Our website may contain links to or integrations with third-party tools, platforms, services, scheduling systems, analytics systems, social media pages, or external websites. Your use of such third-party services is governed by their respective terms, policies, and practices.

Lumestea does not control and is not responsible for:

  • the availability of third-party websites or services,
  • their content,
  • their privacy practices,
  • their terms,
  • or any loss or damage resulting from your use of them.

12. Privacy and Data Use

Your use of the website is also subject to our Privacy Policy and any related data protection notices published by Lumestea. By using the website or submitting information through it, you acknowledge that your information may be collected, used, and processed in accordance with those policies.

13. Website Availability and No Warranty

We aim to keep our website accurate, secure, and available. However, the website and all content on it are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Lumestea does not warrant that:

  • the website will be uninterrupted, timely, secure, or error-free;
  • defects will always be corrected immediately;
  • the website will be free of viruses or harmful components;
  • the content will always be complete, current, or suitable for every purpose; or
  • any business result will be achieved through reliance on website content.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Lumestea shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of business, loss of profits, loss of opportunity, loss of data, reputational harm, or service interruption, arising out of or related to:

  • your use of or inability to use the website;
  • reliance on website content;
  • submissions made through the website;
  • third-party tools or websites;
  • unauthorized access to systems or information;
  • technical issues, outages, delays, or cyber incidents.

Where liability cannot be excluded by law, Lumestea’s aggregate liability shall be limited to the minimum extent permitted under applicable law.

15. Indemnity

You agree to indemnify, defend, and hold harmless Lumestea, its directors, officers, employees, affiliates, contractors, and representatives from and against any claims, losses, liabilities, damages, costs, or expenses arising out of:

  • your misuse of the website;
  • your breach of these Terms;
  • your violation of applicable law; or
  • your infringement of any third-party right.

16. Suspension or Termination of Access

We may suspend, restrict, or terminate your access to the website at any time, without prior notice, where we reasonably believe that:

  • you have breached these Terms;
  • your use poses a security, legal, or operational risk;
  • fraudulent, abusive, or unlawful conduct is suspected; or
  • suspension is necessary for maintenance, compliance, or business protection purposes.

17. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts at Delhi, India. Lumestea’s current website lists its office in East Delhi, Delhi.

18. Changes to These Terms

We may update or revise these Terms from time to time to reflect changes in law, business operations, website functionality, service offerings, or risk considerations. Updated Terms will be posted on this page along with the revised “Last Updated” date. Continued use of the website after such changes constitutes your acceptance of the updated Terms.

19. Contact Information

For questions regarding these Terms of Service, please contact:

Lumestea Innovex Private Limited
Cowork Spaces 101, Pratap Nagar, Mayur Vihar Phase 1,
East Delhi – 110091, Delhi, India

Email:info@lumestea.in
Phone: +91-9403893702

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